Comment fidéliser vos clients en tirant parti d’un programme d’abonnement “Customer Centric” ?

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Comment fidéliser vos clients en tirant parti d’un programme d’abonnement “Customer Centric” ?

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Les programmes d’abonnement Nexway ont permis d’augmenter de 20 %, d’une année sur l’autre, la durée de vie des clients.

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Pour réussir, les modèles de facturation récurrente doivent apporter une valeur continue à leurs clients !
La clé du succès est la relation que vous créez avec eux.

  • Être transparent
  • Être équitable
  • Leur donner le contrôle sur leur abonnement

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Nexway MONETIZE vous permet d’y parvenir très simplement en générant

  • Des offres récurrentes personnalisées et adaptées à vos marchés
  • Des modalités clairement ennoncées lors de l’inscription des consommateurs, au moment du paiement
  • Des campagnes d’emails sur le statut de l’abonnement
  • Un compte pour vos utilisateurs afin qu’ils puissent gérer leur abonnement : mise à niveau, downgrade, annulation, changement de mode de paiement, assistance…

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La valeur doit continuellement l’emporter sur le coût dans l’esprit de l’abonné !
Nexway débloque, simplifie et accélère le commerce

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Fonctionnalités Nexway MONETIZE
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