Fulfillment: How it works?

We handle the digital delivery of orders to your buyers.
The checkout experience for digital goods isn’t too different from other products sold on the web: a cart with products, prices, currencies and payment methods selection.
But while shoppers may have to wait days for their purchase of physical products, the fulfillment of digital goods is almost instantaneous.

How do we manage fulfillment for our clients?
Digital goods can be delivered from our platform or your infrastructure. We might send activation code or license keys which we collect in real-time from your systems or internal code batches.

Nexway handles order fulfillment in one of 2 ways:

Real-Time: When a shopper places an order with Nexway for one or more of your products, Nexway sends you a purchase request with all the information required to generate a license key. Nexway should, in turn, retrieve the license key which is stored and sent to the shopper in a confirmation email.
Note: This mode requires that you provide Nexway with secured access to your existing fulfillment API.
Batch Mode: You provide Nexway with a batch of license keys for specific products. Nexway then stores the keys and issues them to shoppers with each purchase order.

Note
License keys are also stored on the shopper’s User account in their purchase history.

Nexway prepares fulfillment templates based on your specifications. They are usually assigned to products during product creation in Nexway Center or via REST APIs.

For more information on the fulfillment APIs, click here.

Questions?
We are always happy to help you and answer your questions about coding and other topics, please consult all our documentation, contact your account manager or contact our sales team.

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