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Eset

Nexway & Eset:
Tailored integration and growth in Asian markets

Overview Nexway & Eset Case Study

Navigating global software sales comes with challenges – especially in diverse and highly regulated markets like India, Hong Kong, and Taiwan. Managing pricing, licensing, payments, and tax compliance can slow down growth.

ESET, a global cybersecurity leader, partnered with Nexway to streamline operations and expand efficiently across Asia.

Customer: ESET
Segment: Software Distribution
Vertical: Licensing Software
Target: B2C & B2B
Company size: Enterprise

Nexway & Eset Case Study
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Challenge 1: Remote Catalogue Support

Challenge 1: Remote Catalogue Support

  • Objective:
    Ensure seamless data flow, live product updates, and fulfillment
  • Solution:
    Nexway’s Remote Catalogue enabled real-time license management while keeping ESET in control
  • Result:
    Full integration with ESET’s internal systems, uninterrupted product distribution
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Challenge 2: Dedicated Renewal Flow

  • Objective:
    Enable smooth license renewals and enhance customer experience
  • Solution:
    A Manual renewal page with automated license validation and upsell opportunities
  • Result:
    Faster renewals, product mapping for discontinued versions, improved customer retention
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Challenge 2: Dedicated Renewal Flow
Challenge 3: Growth in Asian Markets

Challenge 3: Growth in Asian Markets

  • Objective:
    Manage sales, tax, and compliance across key Asian markets
  • Solution:
    Nexway’s Merchant of Record (MoR) handled payments, fraud, and tax compliance
  • Result:
    Faster expansion, higher transaction success rates, seamless subscription sales
Learn more about this case

Scale your software business with Nexway

ESET streamlined operations, simplified compliance, and unlocked new markets with Nexway. Ready to expand?
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