News and opinions on eCommerce & online payments. Our team of experts post on topics such as selling software online, designing and optimizing subscription models, improving conversion and retention rates, turning payments into business development, setting-up tactics for an efficient purchase funnel, and more…
Despite Covid-19 e-Commerce sites have continued to develop their international activity. Moreover, a large majority of them expect a substantial growth of global sales during the next two years.What factor(s)…
Ready to grow your SaaS business? Find out the impact of product marketing, how it can drive your bottom line and influence the growth of your business.|Ready to grow your…
A customer service KPI or metric is a performance measurement that is used by customer service teams and by the customer support management to monitor, visualize, analyze and optimize customer…
More than ever, online business has evolved and customers not only expect products and services but also high-quality shopping experiences as a norm.|More than ever, online business has evolved and…
After a year full of unprecedented events on the world stage, we know we can’t predict all that 2021 will bring. What we do know is that most companies are…
Let’s take a look at some of the main advantages that your reseller program management outsourcing would bring you.|Let’s take a look at some of the main advantages that your…
More than ever, consumers have access to global marketplaces and ever higher expectations of service. With customer expectations evolving fast, companies need to continually reinvent their offer. To remain competitive,…
Local consumers now demand localized customer support in the language they speak. Learn why this is becoming the next customer service trend for global businesses.|Local consumers now demand localized customer…
We surveyed customers, prospects and partners to conduct a health check of today’s market. Here’s what we learned so far.|We surveyed customers, prospects and partners to conduct a health check…
Want to launch a reseller program for your software distribution business and expand your current channel management strategy? Here’s what you should know.|Want to launch a reseller program for your…
